Contact us
facebookLinked InYoutube

Support Services

Various maintenance services to securely and smoothly operate your infrastructure environment

Our “support services” include the provision of a globally unified maintenance service and optional services that meet the various needs of your system environment.

Benefits of the support services

Globally-unified, one-stop operation

We have established a bilingual service desk available 24-7. We offer one-stop operation with a globally concentrated technical analysis team and single global ITSM system.

IT operation optimization

We provide operations which can improve operational efficiency and reduce time spent on troubleshooting through the automation of the IT operation.

Service areas


We provide maintenance services with consistent service levels and quality on a global basis.

Option Services

Option Services is an optional service of SDIS.


Smart-hands is a service in which we perform on-site isolation on your behalf.

02Monitoring for Cisco Meraki

This is a service which provides alive monitoring and alert notifications for Meraki devices. It allows you to easily grasp details of failures and to request failure investigations.