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HomeNewsNotice[Outbreak] Outage Notification (4 July) | Service Desk email outage

[Outbreak] Outage Notification (4 July) | Service Desk email outage


Dear Valued Customer,

We appreciate your choice to use our services at NTT Service Desk.

We regret to inform you of a service disruption that has occurred:

Incident Date and Time: July 4, 2024, from approximately 09:00 AM – Present

Issue Description: Currently, our service desk’s mail system is unable to receive emails. As a result, any emails sent to our service desk address are not being received.

Interim Measures: For assistance, please reach out to us via telephone or direct your inquiries to the alternative email addresses provided below until the issue is resolved:

We sincerely apologize for the inconvenience this may cause and assure you that we are working diligently to resolve the issue promptly. We will notify you as soon as the service is restored.
Your understanding and cooperation are greatly appreciated. If you have discontinued our service, please accept our apologies for any disturbance.

Warm regards,
NTT Service Desk
Contact Number: +81-3-6634-5000

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